Refrigeration and freezing
Other product segments
United Kingdom of Great Britain and Northern Ireland (en)

SmartMonitoring licences and hardware

Here you can find information about SmartMonitoring licences as well as the possibilities made available to you by the optional SmartMonitoring hardware. Find out how you can purchase SmartMonitoring licences for your appliances and what hardware is required to monitor the temperature of fridges and freezers from Liebherr and other manufacturers.

SmartMonitoring checks and documents appliance data

SmartMonitoring has been specially developed for Liebherr fridges and freezers used in professional settings.

SmartMonitoring complies with documentation obligations and provides additional safety.

Retrofit SmartMonitoring at any time

You can use SmartMonitoring with optional hardware to record data from fridges and freezers from Liebherr and other manufacturers in the optimal way for your needs.

One licence for each measuring point

You require a licence for each appliance that is monitored using SmartMonitoring.

Each fridge and freezer that is monitored using SmartMonitoring is a measuring point.

Optional alarm via SMS or phone: One licence for all appliances

You will be notified via email if temperatures deviate from the expected values.

You can activate an additional alarm function via SMS or phone by obtaining a licence that covers all of your measuring points.

Purchase a SmartMonitoring licence for your appliance now

Basic licence

SmartMonitoring licence key for a period of 36 months (download)

All features for one measuring point for a period of 36 months

Create and send reports

Alarm notification via email

Dashboard with information on all appliances

No user limit

To the licence agreement

Additional feature

Order additional alarm feature for 36 months (download)

Alarm notification via SMS or telephone

Advance reminder before the end of the licence period

No user limit

To the licence agreement

Optional SmartMonitoring hardware opens up a range of possibilities

Retrofitting SmartMonitoring

Your Liebherr fridge or freezer is compatible with SmartMonitoring via a SmartModule. Appliances from other manufacturers can be connected to SmartMonitoring by using data loggers.

The data loggers also give you the option of monitoring room temperatures and ensuring maximum safety for your stored products.

Retrofitting SmartMonitoring to Liebherr fridges and freezers

You can identify whether a Liebherr appliance is compatible with SmartMonitoring based on which appliance series it is from:

  • Perfection appliances are equipped with a SmartModule
  • Performance appliances can be retrofitted with a SmartModule

How to check if your appliance is from the Perfection series or Performance series:

The designation of a Perfection appliance ends in h, e.g. SCFvh 4002

The designation of a Performance appliance ends in g, e.g. SCFfg 4002

SmartModule

- Connects fridges and freezers with SmartMonitoring

- Facilitates extensive digital control and documentation features

- And much more

Retrofitting SmartMonitoring to fridges and freezers from other manufacturers

The optional SmartMonitoring hardware opens up these possibilities to you:

  • 3-channel data logger
    • One of the three channels is a door sensor that detects and records when the door is opened
    • You can measure the temperature at two places in the appliance with the other two channels
    • Optionally, you can use one of the channels for product simulations
  • Temperature data logger Measure and record the temperature of appliances from other manufacturers
  • Data logger for ultra-low temperatures: Measure and record temperatures in ultra-low-temperature freezers

In stock

GBP 277.74

incl. VAT, excl.

In stock

GBP 369.62

incl. VAT, excl.

In stock

GBP 1,061.89

incl. VAT, excl.

Frequently asked questions about SmartMonitoring: Licences, administration and data protection

SmartMonitoring is a licence-based application. Every fridge, freezer or temperature logger (“measuring point”) therefore requires a valid licence in order to be used with SmartMonitoring.

To view an appliance’s data in the SmartMonitoring dashboard, a licence must be assigned to the appliance. Temperature monitoring via Liebherr SmartMonitoring cannot be used for non-licensed appliances.

A Liebherr business account is necessary because SmartMonitoring is solely meant for commercial use. You need a Liebherr business account to log in to SmartMonitoring.

You can easily create your Liebherr business account here.

The administrator manages the user roles of the SmartMonitoring users via the MyLiebherr portal. There are two different user roles, the administrator and the user.

The administrator can operate all functions and see all appliances. They can manage various fridges and freezers with different networking hardware or temperature loggers, purchase and assign licences, change appliance properties, edit appliance groups or manage alarm settings. They can also authorise users to control the temperature of fridges and freezers.

The user receives the appropriate authorisations from the administrator for managing the fridges and freezers.

Yes, you can invite additional colleagues with just a few clicks via the MyLiebherr portal. An account must be created for them under your Liebherr business account, which you manage as administrator and you can then assign the appropriate rights to the new users.

We display your historical temperature monitoring data for you for three months. This includes data for the temperature history, alarm lists and reports. Reports which have already been created are available retrospectively for six months.

Please save your historical data locally according to your own retention periods and documentation obligations.

The protection of your (personal) data is a top priority for us, which is why we have transparently described the data processing involved in the use of SmartMonitoring in our data protection information.

There we have stated who is responsible for the processing of your data as well as which data is processed for which purpose and on which legal basis, and who the internal and external recipients of your data are. In general, when describing data processing in SmartMonitoring, we have adhered strictly to Art. 13/14 GDPR.

You can find our data protection information here.

We take the protection of your data very seriously and comply with all the regulations of GDPR. We use the very latest encryption methods for secure data transfer and employ current standards of authentication and authorisation.

The data is stored exclusively within the EU on the servers of our service provider. We use the Azure cloud from Microsoft. This meets the highest security standards in Europe.

The underlying cloud infrastructure complies with the ISO 27001 and ISO 27018 certifications, among others.

Downloads for SmartMonitoring licences and hardware

EU Declaration of Conformity (SmartModule)

Quick Start Guide (SmartModule)