The important date is the date on which the transaction takes place, i.e the date the on which the appliance is paid for. Your appliance can be delivered after this date, and your purchase will still qualify if it took place between 10.11.2024 and 10.12.2024.
However, please note that if your purchase transaction took place before 10th November 2024, your appliance will not qualify if delivered during the promotional period.
Yes, you must register your appliance with us by 31st December 2025 to qualify for this promotion. You can register on this page at any time before 31.12.2025, or by downloading our SmartDevice app and registering on there before 31.12.2024.
Alternatively, you can call us to register on 03330 147 888, option 3.
You will need your proof of purchase and appliance serial number to register.
"}},{"type":"Question","name":" I am having trouble uploading my proof of purchase, what should I do? ","acceptedAnswer":{"type":"Answer","text":"We accept jpeg, jpg, pdf and png files.
If you are having difficulty uploading your proof of purchase, it is often due to file size. Taking a screenshot can help, or email us a copy and we will rework and test the upload, before returning it to you.
A proof of purchase is required for any claim to be processed. If you are unable to upload your proof of purchase, please email it to lgb.refrigeration@liebherr.com, and we will be happy to add it to your customer record.
If you need any further assistance, please don’t hesitate to contact us.
"}},{"type":"Question","name":" I purchased my appliance on a marketplace site, does my purchase still qualify for the promotion? ","acceptedAnswer":{"type":"Answer","text":"If you purchased your appliance new from a retailer operating on a marketplace site, such as Amazon or eBay, you can claim your promotional guarantee.
If you purchased from an individual, reseller, or did not buy a new appliance then your appliance will not be eligible for this promotion. For more information, please see our terms and conditions.
Our extended guarantee is a full extension of our standard 2-year manufacturer's guarantee. This includes parts and labour, and does not include accidental damage and consumables. This list is not exhaustive, full details can be found in our terms and conditions.
"}},{"type":"Question","name":" Will I receive confirmation of my extended guarantee? ","acceptedAnswer":{"type":"Answer","text":"You will receive an email confirming your registration, subject to our promotional guarantee terms and conditions.
If your appliance does not meet the terms and conditions, we will attempt to notify you.
"}}]}All Liebherr Household appliances are included. Appliances intended for commercial use are not included. You can find our current appliance range in the Fridges, Freezers, and Wine Fridges sections of our website.
You must purchase your appliance between 10th November 2024 and 10th December 2024 to qualify for this promotion.
The important date is the date on which the transaction takes place, i.e the date the on which the appliance is paid for. Your appliance can be delivered after this date, and your purchase will still qualify if it took place between 10.11.2024 and 10.12.2024.
However, please note that if your purchase transaction took place before 10th November 2024, your appliance will not qualify if delivered during the promotional period.
Yes, you must register your appliance with us by 31st December 2025 to qualify for this promotion. You can register on this page at any time before 31.12.2025, or by downloading our SmartDevice app and registering on there before 31.12.2024.
Alternatively, you can call us to register on 03330 147 888, option 3.
You will need your proof of purchase and appliance serial number to register.
We accept jpeg, jpg, pdf and png files.
If you are having difficulty uploading your proof of purchase, it is often due to file size. Taking a screenshot can help, or email us a copy and we will rework and test the upload, before returning it to you.
A proof of purchase is required for any claim to be processed. If you are unable to upload your proof of purchase, please email it to [email protected], and we will be happy to add it to your customer record.
If you need any further assistance, please don’t hesitate to contact us.
If you purchased your appliance new from a retailer operating on a marketplace site, such as Amazon or eBay, you can claim your promotional guarantee.
If you purchased from an individual, reseller, or did not buy a new appliance then your appliance will not be eligible for this promotion. For more information, please see our terms and conditions.
Our extended guarantee is a full extension of our standard 2-year manufacturer's guarantee. This includes parts and labour, and does not include accidental damage and consumables. This list is not exhaustive, full details can be found in our terms and conditions.
You will receive an email confirming your registration, subject to our promotional guarantee terms and conditions.
If your appliance does not meet the terms and conditions, we will attempt to notify you.