Customer service
Customer service
How can we help you?
Do you have any questions or would you like some advice?
Are you looking for a new fridge or freezer? Just tell us what is important to you and we will find the right model to suit your needs. Do you already have one of our fridges or freezers and would like some advice on use and handling? Get in touch with us. We will be happy to assist you.
You can reach us by telephone from Monday to Friday between 8.00 a.m. and 7.00 p.m. On Saturdays, Sundays and public holidays, we are available from 9.00 a.m. to 2.00 p.m.
Service hotline
+43 50809 21700
Contact form
Our service partner
The serial tag on Liebherr appliances
If you have any questions about your appliance, please make sure you have the information required to identify your appliance (appliance name, serial number) available. This information will enable our service staff to provide you with more accurate answers to your questions about the appliance and to solve potential problems more quickly.
Domestic appliances
Refrigerators with year of manufacture from 2021
The serial tag is located behind the bottom drawer on
- Freestanding refrigerators
- Freestanding fridge-freezers
- Fully integrated refrigerators
- Fully integrated fridge-freezers
Appliances with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding refrigerators
- Freestanding fridge-freezers
- Fully integrated refrigerators
- Fully integrated fridge-freezers
Side-by-Side refrigerators
The serial tag is located on the left of the bottom freezer compartment on
- Freestanding Side-by-Side refrigerators
- Fully integrated Side-by-Side refrigerators
Monolith
The serial tag is located on the left of the bottom BioFresh safe on
- Monolith refrigerators
and on the left of the first freezer compartment on
- Monolith fridge-freezers
Freestanding freezers with year of manufacture from 2022
The serial tag is located on the left next to the second drawer from the bottom.
Integrated freezers with year of manufacture from 2021
The serial tag is located behind the bottom drawer.
Freezers with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding freezers
- Fully integrated freezers
Chest freezers
The serial tag is located on the outer right wall in the top right.
Monolith freezers
The serial tag is located on the left next to the top drawer.
Wine fridge
The serial tag is located on the inside left on
- Freestanding multi-temperature wine fridges
- Fully integrated multi-temperature wine fridges
- Freestanding wine tempering fridges
- Fully integrated wine tempering fridges
Humidor
The serial tag is located on the outside left.
Commercial appliances
Beverage coolers
The serial tag is located on the inside left.
Appliances for laboratories and healthcare
The serial tag is located on the inside left at the top on
- Laboratory refrigerators
- Laboratory freezers
- Pharmacy fridges
- Ultra-low temperature refrigerators
Appliances for gastronomy and bakeries
The serial tag is located on the inside left at the top on
- Gastronomy refrigerators
- Bakery refrigerators
- Gastronomy freezers
- Bakery freezers
Appliances for food retail
The serial tag is located on the inside right at the top on
- Supermarket refrigerators and chest freezers
- Freezer top
Get up to 10 years more cover with WarrantyPlus.
You can just sit back and relax. Your appliance is covered for up to 10 years with our extended guarantee.
Further services for you
Guarantee terms and conditions