IT Systems AdministratorSaline, MI

Primary focus of this position is system and server administration, network and infrastructure management, and operation and maintenance of primary and supporting systems that ensure the availability of data and information. This includes managing risks related to the use, processing, storage, and transmission of information or data and the systems and processes used for those purposes. The IT Systems Administrator ensures a secure computing environment with duties including performing regular updates and maintaining critical infrastructure via systems management tools, in accordance with policies and procedures. Other duties include responding to requests such as help desk tickets, telephone, email, and in-person service within the Liebherr Groups and its Saline, MI location as well as other U.S. Liebherr facilities in accordance with Liebherr International IT security standards and troubleshooting hardware and software related issues.

Responsibilities

• Installs, configures and operates systems management tools to control and configure client laptops and workstations.
• Administers and maintains the device security control system.
• Administers and maintains network infrastructure systems, components, and devices.
• Administers and maintains the antivirus and antimalware environment and software, ensuring compliance with the Liebherr International IT Security Policy.
• Administers and maintains patch management systems to ensure all necessary network security updates, patches and preventive measures are in place.
• Assists with vulnerability remediation when necessary.
• Assists in the annual internal security audit, which includes preparation, gathering of evidence and working with the internal security auditor to ensure a satisfactory audit result.
• Assists in the coordination of mitigation measures of all negative findings from the annual internal security audit.
• Assists in data recoveries for legal mitigations.
• Reviews, implements, updates and documents company wide information security policies and procedures.
• Handle support requests via help desk tickets, phone and email or in person.
• Conducts server builds and performs server maintenance tasks.
• Responds to malware and virus-related incidents.
• Creates and maintains DNS and DHCP records and reservations.
• Creates and manages user remote access such as VPN accounts and installs client/keys on user’s computer.
• Maintain an inventory of technology equipment.
• Stays informed of current technology, trends and best practices related to networking and computer systems, as well as applicable government regulations. Analyzes and recommends changes and upgrades to staff and IT management.
• Maintains and catalogues network devices, including VOIP phones, printers, copiers, and scanners.
• Builds, tests, and deploys client operating system images using systems management tools.
• Protects organization's value by ensuring integrity and confidentiality of sensitive data.

Competencies

• Education and Experience: Associate’s degree (bachelor’s degree preferred) in Computer Science, Computer Engineering, Information Systems or related discipline and 4-6 years of IT administration, operations, and maintenance experience; or a combination of education and experience. Technical certification in Microsoft technologies (MCSE/MCSA) is preferred.
• Strong working knowledge of data and network security technologies and familiarity with systems hardware and software.
• Strong experience of Cisco networking device management and configuration control.
• Solid experience with Microsoft Endpoint Configuration Manager
• Knowledge of Microsoft Security tools, principles and best practices.
• Knowledge of IT vulnerabilities and protection methods.
• Excellent people skills. Is competent and comfortable with handling support requests via help desk tickets, phone and email or in person.
• Ability to multi-task and work with limited supervision.
• Demonstrated ability to make decisions; support and explains reasoning for decisions; include appropriate people in decision-making process.
• Demonstrated ability to set and achieve goals.
• Solid verbal and written communication skills, ability to communicate technical concepts to technical and non-technical audiences.
• Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness, looks for ways to improve and promote quality. Monitors own work to ensure quality.
• Ability to work independently as well as in a team environment.
• Ability to work in a potentially stressful environment
• Experience using help desk software and ability to coordinate with other help desk personnel for successful and timely resolution of tickets.
• Ability to recognize and troubleshoot operating system related issues.
• Experience using remote connection tools and help desk software.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Referral Bonus: Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

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