Customer Support CoordinatorPerth

Customer Support Coordinator

Reporting to the Customer Support Manager, this role is responsible for the coordination of the Customer Support functions that enables the team to deliver, safe, efficient, and compliant support to the Mining Division and its customers.

Key Responsibilities

• Support the Customer Support Team by coordinating with the customer and site team on day to day activities and assist in identifying, trouble shooting and problem solving potential issues that may arise.
• Asset tracking and maintenance scheduling
• Coordinating site freight and travel
• Ensuring   all   Customer   Support   personnel   are adequately resourced and provided with specialised tooling and information required
• Assist with warranty and CSI tracking for fleet
• Arrange   training  requirements  of   the  customer support team
• Monthly reporting as required

About You

• Advanced MS Office computer literacy and proficiency including Project and Excel is  required
• Cert III in Engineering (Mechanical) is preferred
• Highly   customer   service   focused   with   proven previous customer service experience
• Commitment  to  maintain  and  adhere  to  safety guidelines in the workplace
• Atention to detail

What we can offer you?

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

• Paid Parental Leave | Purchase Leave | Early Access to LSL
• Corporate Health Insurance | Novated Lease | Travel Club
• Liebherr One Hub – Employee discount portal for great savings
• Financial stability | annual reviews | service & manager rewards | career progression
• Training programs and opportunities to ensure your continued growth
• Soft skills and Leadership training programs
• $3,000 Employee Referral Program

Diversity and Inclusion

Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

How to Apply

Please apply via the link below.

Liesl Carlse - HR Business Partner

Applications close Friday, 10th October 2024

Only Online Applications will be accepted.

Liebherr Australia would like to thank you for submitting your application.

Candidates are advised that interviews may commence before closing date.

Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

No agencies or third parties please.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Liesl Jane Carlse.

One Passion. Many Opportunities.