EMT Parts Technical SpecialistNewport News, VA | Job-ID 72990
- Job-ID 72990
- Division Liebherr International
- Société Liebherr USA Co.
- Secteur Customer Service
- Pays United States
- Niveau d'entrée Professionals
- Type de contrat full time
Responsibilities
- Establish and maintain machine recommended stocking list for distributors.
- Assist warehouse or warranty department in identifying unlabeled return parts.
- Assists Parts Customer Support Representatives with alternative parts solutions.
- Measures and confirms parts to drawings when requested.
- Coordinates local fabrication of parts for purchasing department.
- Assists in training new parts team members on machine and parts verbiage.
- Rectifies parts catalogue errors with appropriate factory.
- Research to identify parts for old series non-electronic catalogued machines.
- Coordinates with EMT service shop for technical part questions.
- Coordinates removal of parts from stock machines or assemblies to fill critical parts orders.
Competencies
- Education and Experience: High School diploma or GED with a minimum of ten years of work experience in related field.
- Ability to effectively influence and gain credibility with internal and external customers.
- Strong written and verbal communication skills, including the ability to communicate technical concepts to a non-technical audience across all levels of organizations.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Knowledge of software and online systems related to parts and warehouse operations.
- Demonstrated strong organizational skills.
- Ability to handle a demanding workload and conflicting priorities in a time-sensitive, rapidly changing environment.
- Proficient with MS Office Suite.
- Must be able to read and interpret engineering drawings, hydraulic and electric system schematics.
Our Offer
A comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days.
Referral Bonus: Tier IV
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Melissa Silva.
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