Liebherr-Aerospace and Azul have recently signed a customer service health management contract. With Liebherr Analytics Solutions the OEM combines the power of big data with the capacities of its proprietary data platform Artic. Artic encompasses Liebherr’s in-depth OEM knowledge of its systems and the associated in-service support experience of Liebherr products. This allows Liebherr-Aerospace to deliver precise and efficient tools for enhancing aircraft maintenance operations.
Azul will benefit from this set of predictive maintenance algorithms and other trend monitoring applications, combined with advanced technical support, bringing added value to the maintenance of the full scope of Liebherr products: bleed, air management, landing gear and flight control system components.
"The partnership with Azul will certainly enhance Liebherr’s Health Management solutions package, which is optimized to our customers' needs. This new agreement highlights the growing demand from airlines for privileged support in integrating predictive maintenance into their activities, the main objective of which is to reduce flight interruptions," said Joël Cadaux, Director Business & Services – Customer Services at Liebherr-Aerospace & Transportation SAS.
"We are living a worldwide supply chain challenge in the aviation sector, which is why it is becoming increasingly important to plan the maintenance of our aircraft. The partnership with Liebherr's will give us more predictability and efficiency in our operation, which is very complex and has several fleets" said Reuel Matos de Oliveira, Azul's Maintenance Director.