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Customer Service
Reliable. Efficient. Genuine. Our service for you.

Liebherr genuine parts

Maximum crane operation reliability – that is our joint objective. With this in mind, not only do we continuously develop our cranes as a whole, we do the same with every single component. By purchasing our genuine parts, you can rely on maximum quality from the manufacturer: To ensure your Liebherr remains a Liebherr!

Reliable. Powerful. Original.

MyLiebherr: The Liebherr service world

Our MyLiebherr customer portal is your entry point to the Liebherr service world. Using MyLiebherr, you can access an extensive array of services relating to the world of mobile and crawler cranes such as the documentation for your cranes or our spare parts service.

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Used parts

In addition to new and replacement parts, we also offer a wide range of used parts for your mobile and crawler crane. Our used parts do not require extensive refurbishing and are therefore quickly available for you. Each part is functional and differs only in age and condition. By using used parts you save natural resources and our environment. Contact us for an individual quotation.

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Remote Diagnostic – Retrofit Kit

Thanks to remote diagnosis, faults on the crane can be quickly located and effectively rectified. The relevant data is transmitted in real time via an encrypted mobile phone connection. This ensures a cost and time effective diagnosis of the crane at the place of operation directly from Customer Service or the local service office.

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Customer service around the world

With us you can benefit from a well established service network with over 80 separate service outlets around the world. Our competent technicians our local to ensure that your downtimes are minimised.

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Technical advice

Do you have complex hoist work or extraordinary conditions to overcome? The high technical maturity of our cranes is a basic requirement for taking on these jobs. In addition, our experts will be delighted to advise you to ensure you can complete the job safely and efficiently as possible.

Our offers

Reman and repair programme

The objective of the Liebherr Reman programme is to provide low cost solutions whatever the age of the machine. Used drive components are refurbished to make them as-new – and include an appropriate warranty.

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Lubricants and media

Our cranes are designed to withstand maximum stress. To remain efficient in the long term, they must be serviced with high quality Liebherr lubricants and media.

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