Refrigeration and freezing
Engineer stood in front of van door.

Customer service

How can we help you?

Do you have any questions or would you like some advice?

Are you looking for a new fridge or freezer? Just tell us what is important to you and we will find the right model to suit your needs. Do you already have one of our fridges or freezers and would like some advice on use and handling? Get in touch with us. We will be happy to assist you.

Service hotline

+381 11 22 85 020

Contact form

Go to contact form

Our service partner

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Blurred out example of a serial plate

The serial tag on Liebherr appliances

For any questions about your appliance, please make sure you have the information needed to identify your appliance to hand (appliance designation, serial number). This information allows our service team to provide more helpful answers to your questions regarding your appliance and to solve any problems more quickly.

Domestic appliances

drawing of an open fridge freezer with arrow pointing to bottom drawer in the fridge section

Fridges with year of manufacture from 2021

The serial tag is located behind the bottom drawer on

  • Freestanding fridges
  • Freestanding fridge-freezers
  • Fully integrated fridges
  • Fully integrated fridge-freezers
kuehlschrank-typenschild-vor-2021-1

Appliances with year of manufacture before 2021

The serial tag is located on the inside left on

  • Freestanding fridges
  • Freestanding fridge-freezers
  • Fully integrated fridges
  • Fully integrated fridge-freezers
drawing of an open fridge freezer with arrow pointing to bottom drawer in the freezer section

Side-by-Side fridges

The serial tag is located on the left of the bottom freezer compartment on

  • Freestanding Side-by-Side fridges
  • Fully integrated Side-by-Side fridges
drawing of an open fridge freezer with arrow pointing to top drawer in the freezer section

Monolith

The serial tag is located on the left of the bottom BioFresh safe on

  • Monolith fridges

and on the left of the first freezer compartment on

  • Monolith fridge-freezers
drawing of an openfreezer with arrows pointing to top and bottom drawers

Freestanding freezers with year of manufacture from 2022

The serial tag is located on the left next to the second drawer from the bottom.

gefrierschrank-typenschild-einbau-ab-2021-4

Integrated freezers with year of manufacture from 2021

The serial tag is located behind the bottom drawer.

drawing of an openfreezer with arrows pointing to top and bottom drawers

Freezers with year of manufacture before 2021

The serial tag is located on the inside left on

  • Freestanding freezers
  • Fully integrated freezers
drawing of an open chest freezer with arrow pointing to outer top corner

Chest freezers

The serial tag is located on the outer right wall in the top right.

drawing of an open freezer with arrows pointing to top drawer

Monolith freezers

The serial tag is located on the left next to the top drawer.

drawing of an open wine fridge with arrows pointing to inside left

Wine fridge

The serial tag is located on the inside left on

  • Freestanding wine storage fridges
  • Fully integrated wine storage fridges
  • Freestanding wine tempering fridges
  • Fully integrated wine tempering fridges
drawing of humidor with arrow pointing to outside left

Humidor

The serial tag is located on the outside left.

Commercial appliances

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Upright drinks display fridge

The serial tag is located on the inside left.

Blurred out example of a serial plate

Appliances for laboratories and healthcare

The serial tag is located on the inside left at the top on

  • Laboratory fridges
  • Laboratory freezers
  • Medical fridges
  • Ultra-low temperature freezers
Blurred out example of a serial plate

Appliances for gastronomy and bakeries

The serial tag is located on the inside left at the top on

  • Commercial fridges
  • Bakery fridges
  • Commercial freezers
  • Bakery freezers
Blurred out example of a serial plate

Appliances for food retail

The serial tag is located on the inside right at the top on

  • Supermarket chillers and freezers
  • Freezer top

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