Customer service
Customer service
How can we help you?
Do you have any questions or would you like some advice?
Are you looking for a new fridge or freezer? Just tell us what is important to you and we will find the right model to suit your needs. Do you already have one of our fridges or freezers and would like some advice on use and handling? Get in touch with us. We will be happy to assist you.
You can reach us by telephone from Monday to Friday between 8.00 a.m. and 7.00 p.m. On Saturdays, Sundays and public holidays, we are available from 9.00 a.m. to 2.00 p.m.
The serial tag on Liebherr appliances
For any questions about your appliance, please make sure you have the information needed to identify your appliance to hand (appliance designation, serial number). This information allows our service team to provide more helpful answers to your questions regarding your appliance and to solve any problems more quickly.
Domestic appliances
Fridges with year of manufacture from 2021
The serial tag is located behind the bottom drawer on
- Freestanding fridges
- Freestanding fridge-freezers
- Fully integrated fridges
- Fully integrated fridge-freezers
Appliances with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding fridges
- Freestanding fridge-freezers
- Fully integrated fridges
- Fully integrated fridge-freezers
Side-by-Side fridges
The serial tag is located on the left of the bottom freezer compartment on
- Freestanding Side-by-Side fridges
- Fully integrated Side-by-Side fridges
Monolith
The serial tag is located on the left of the bottom BioFresh safe on
- Monolith fridges
and on the left of the first freezer compartment on
- Monolith fridge-freezers
Freestanding freezers with year of manufacture from 2022
The serial tag is located on the left next to the second drawer from the bottom.
Integrated freezers with year of manufacture from 2021
The serial tag is located behind the bottom drawer.
Freezers with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding freezers
- Fully integrated freezers
Chest freezers
The serial tag is located on the outer right wall in the top right.
Monolith freezers
The serial tag is located on the left next to the top drawer.
Wine fridge
The serial tag is located on the inside left on
- Freestanding wine storage fridges
- Fully integrated wine storage fridges
- Freestanding wine tempering fridges
- Fully integrated wine tempering fridges
Humidor
The serial tag is located on the outside left.
Commercial appliances
Upright drinks display fridge
The serial tag is located on the inside left.
Appliances for laboratories and healthcare
The serial tag is located on the inside left at the top on
- Laboratory fridges
- Laboratory freezers
- Medical fridges
- Ultra-low temperature freezers
Appliances for gastronomy and bakeries
The serial tag is located on the inside left at the top on
- Commercial fridges
- Bakery fridges
- Commercial freezers
- Bakery freezers
Appliances for food retail
The serial tag is located on the inside right at the top on
- Supermarket chillers and freezers
- Freezer top