Customer service
Customer service
How can we help you?
Do you have any questions or would you like some advice?
Would you like to have an advice on using our products after purchase? Or do you have some general questions about Liebherr household appliances? Please don’t hesitate to contact us , we will be happy to help you
You can reach us by telephone from Monday to Saturday only between 8.30 a.m. and 5.30 p.m.
Or you can mail us on our customer Care ID: [email protected]
To request a call back please give a missed call on 866 99 222 88
The serial tag on Liebherr appliances
For any questions about your appliance, please make sure you have the information needed to identify your appliance to hand (appliance designation, serial number). This information allows our service team to provide more helpful answers to your questions regarding your appliance and to solve any problems more quickly.
Domestic appliances
Fridges with year of manufacture from 2021
The serial tag is located behind the bottom drawer on
- Freestanding fridges
- Freestanding fridge-freezers
- Fully integrated fridges
- Fully integrated fridge-freezers
Appliances with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding fridges
- Freestanding fridge-freezers
- Fully integrated fridges
- Fully integrated fridge-freezers
Side-by-Side fridges
The serial tag is located on the left of the bottom freezer compartment on
- Freestanding Side-by-Side fridges
- Fully integrated Side-by-Side fridges
Monolith
The serial tag is located on the left of the bottom BioFresh safe on
- Monolith fridges
and on the left of the first freezer compartment on
- Monolith fridge-freezers
Freestanding freezers with year of manufacture from 2022
The serial tag is located on the left next to the second drawer from the bottom.
Integrated freezers with year of manufacture from 2021
The serial tag is located behind the bottom drawer.
Freezers with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding freezers
- Fully integrated freezers
Chest freezers
The serial tag is located on the outer right wall in the top right.
Monolith freezers
The serial tag is located on the left next to the top drawer.
Wine fridge
The serial tag is located on the inside left on
- Freestanding wine storage fridges
- Fully integrated wine storage fridges
- Freestanding wine tempering fridges
- Fully integrated wine tempering fridges