SmartMonitoring Laboratory
SmartMonitoring: Intelligent solutions meeting the highest standards
Your appliance generally contains substances which need to be kept at a constant temperature. If the cooling failed and nobody noticed, your work would be ruined. So you're constantly looking back and checking the temperature display; even after work you don't stop worrying. Don’t be distracted. Place your trust in SmartMonitoring.
SmartMonitoring means focussed working.
With Liebherr's SmartMonitoring, you can concentrate on your work and relax when you're at home. It shows you all the status data of your refrigerator at a glance and immediately sounds the alarm if there's an anomaly. At the same time, it also completes important documentation tasks for compliance with quality guidelines. You can access data and send it to auditors or authorities at the click of a mouse.
Leave behind that constant worrying about your samples and medications and save time with documentation. SmartMonitoring from Liebherr is your entry into the world of digital and automatic monitoring and control of ambient parameters.
In order to use SmartMonitoring you will need
Connectable refrigerator/freezer
To use SmartMonitoring, you first need a SmartMonitoring-enabled refrigerator or freezer from Liebherr. You will find an overview of our network-compatible appliancesHere .
From experts for experts
As experts in the cooling of medications, we are making our knowledge available in a white paper.
Digital monitoring solution
With SmartMonitoring, Liebherr offers individual and comprehensive solutions for the monitoring of professional fridges and freezers.
- Monitoring: All measurement data, operating data, appliance statuses at a glance
- Alarm notification: In the event of faults, errors, temperature and door alarms, appliance failure
- Complete documentation: Temperature monitoring, temperature history, temperature compliance report, HACCP protocols
- Service enquiries: Create them directly from the dashboard
Keep an eye on cooling at all times: the SmartMonitoring dashboard
Sensitive samples, chemicals and substances are affected even by small temperature differences. Do not just rely on the temperature being perfect – check it. The SmartMonitoring dashboard displays the current measurement and operating data, alarm messages and appliance statuses at a glance. It is intuitive to use and can be accessed from everywhere. Access data online at any time and check all the storage temperatures of your samples and chemicals are optimal.
Reliable alarm systems mean you are always informed
Besides an overview of warnings and appliance alarms, the alarm area also gives you the option for setting cloud alarms independently of the appliance.
- Overview of active and past warning messages
- Possibility to comment on alarms
- Send service requests directly from the dashboard
Seamless documentation
SmartMonitoring allows you to compile temperature documentation for compliance with quality processes and guidelines directly in the application. This means you can access and call up your reliable reports at any time.
Complete security
We take the protection of your data seriously and comply with all the regulations of GDPR. For secure data transfer, we use the very latest encryption methods and employ current standards of authentication and authorisation. The underlying cloud infrastructure complies with the ISO 27001 and ISO 27018 certifications, among others.
If you work in medicine, you want to spend your time working with patients. And not with equipment. But strict guidelines and requirements for the storage safety of medicines, vaccines and samples that require refrigeration are shifting the activity more and more towards control and documentation. SmartMonitoring from Liebherr performs these tasks and therefore noticeably eases the workload – including at the Söflingen day clinic.
In emergency medicine, seconds can make all the difference. It is important not to have to worry about whether these medications were stored correctly. This applies in particular to the temperature control and documentation of medicines requiring refrigeration. The Red Cross ambulance station in Ulm shows how SmartMonitoring from Liebherr is an indispensable asset.
The connectable laboratory appliances from Liebherr at a glance
Exterior dimensions: height/width/depth 168.4 / 74.7 / 76.9 cm
Exterior dimensions: height/width/depth 188.4 / 59.7 / 65.4 cm
Exterior dimensions: height/width/depth 188.4 / 59.7 / 65.4 cm
Here you can find our downloads for SmartMonitoring
Do you have any questions or would you like some advice?
Are you looking for a new fridge or freezer? Just tell us what is important to you and we will find the right model to suit your needs. Do you already have one of our fridges or freezers and would like some advice on use and handling? Get in touch with us. We will be happy to assist you.
You can reach us by telephone from Monday to Friday between 8.00 a.m. and 7.00 p.m. On Saturdays, Sundays and public holidays, we are available from 9.00 a.m. to 2.00 p.m.
Service hotline
+43 50809 21700
Contact form
Our service partner
FAQs
For the history diagrams, alarm lists and reports, the data is stored for three months. Reports which have already been created are available retrospectively for six months.
The roles (administrator or user) can be managed by the administrator in the MyLiebherr portal.
Administrator: Can use all functions and see all appliances. Is able to give permission to users for appliances.
User: Cannot manage an appliance (cooling appliances and SmartCoolingHubs). Cannot purchase or assign licences. Cannot change appliance properties. Cannot work with groups of appliances. Cannot alter alarm settings.
We display your historical data for you for three months. Please save your historical data locally according to your own retention periods.
In order to view your data in the dashboard for an appliance, a licence must be assigned to it. Appliances which are linked with the SmartCoolingHub but to which no licence has been assigned are shown as unlicenced appliances. The dashboard cannot be used for these appliances.
Click on the appliance and go to ‘History’. Select the period you want. Click ‘Download history’. The measured values for the appliance are then downloaded as a CSV file and are also displayed in the table.
A company account is necessary because SmartMonitoring is meant for commercial use. You need a MyLiebherr account to log into SmartMonitoring.
Yes, you can invite colleagues via the MyLiebherr portal. Your colleagues then have to create an account under your company account which you manage for them and to which you assign rights as administrator.
SmartMonitoring is a licence-based application. Each measuring point requires a valid licence in order to be visible and to be monitored in SmartMonitoring.
For this form of notification, the text and phone call notification licence is needed.
The appliance temperature is set on the appliance only.
This can optionally be activated and configured in SmartMonitoring. This alarm is independent of the appliance alarm and can be used in addition in order to provide even greater safety.
We display your historical alarms for three months. Please save your historical alarms locally for your individual retention periods.
In SmartMonitoring, we show you the reports which have been created over the last six months. Please save your reports locally according to your own retention periods.
The protection of your (personal) data is a top priority for us and we have therefore described the data processing relating to all matters concerning use of SmartMonitoring as transparently as possible in our Privacy Policy.
We have stated who is responsible for the processing of your data in our Privacy Policy as well as which data is processed for which purpose and on which legal basis, and who the internal and external recipients of your data are. In general, when describing data processing in SmartMonitoring, we have adhered strictly to Art. 13/14 GDPR.
We take the protection of your data very seriously and comply with all the regulations of GDPR. For secure data transfer, we use the very latest encryption methods and employ current standards of authentication and authorisation. The underlying cloud infrastructure complies with the ISO 27001 and ISO 27018 certifications, among others.
The data is stored exclusively within the EU on the servers of our service provider. We use Azure Cloud from Microsoft. This meets the highest security standards in Europe.
In order to meet your documentation obligation, it is important to regularly store the reports you have created and file them appropriately. The database for report creation is available to you retrospectively for three months. Reports already created can be accessed for up to six months.