As a Service Technician, I am regularly on site with the customer. This way I find out first hand how our machines actually perform and prove their worth for the customer. Hence why after twelve years at Liebherr I am still just as much a passionate supporter of our products as I was on the first day.
Do you want to make your technical knowledge count? We’re counting on you!
Are you fascinated by technology and do you always keep up with the latest developments? Are you enthusiastic about technical products of all kinds? Did you always want to make travel a part of your everyday working life?
Great – because we’re offering you the ideal way to combine your interests. Working as a service technician at Liebherr always offers new challenges and continuously expands your own technical horizons!
What is waiting for you here:
Highlights of the area of employment sales technicians
Our service technicians deliver a high standard of field service support with an intense connection to customers. This job offers a high level of job satisfaction giving our employees pride in repairing our customers machines in order to keep them operational for many hours of machine life.
You will have a great sense of achievement like “hero of the day” if you are able to solve moderate to complex problems.
No daily routine – diverse tasks with high responsibility.
Your sites of operation will be worldwide, you will meet foreign cultures and you see places of a country a normal tourist would never see.
Take a role as an expert and at the same time as one of the most important company representatives to the customer.
The tasks that are waiting for you:
- Troubleshoot, inspect and diagnose Liebherr machinery and components including electrical, hydraulic, pneumatic, engines, gearbox/drive train, etc. to resolve moderate to complex problems.
- Responsibility for the safe and effective repair, maintenance and function control of machinery and components in the field, in the workshop or at customer sites
- Preparation of technical reports and recommendations for the customers
- Technical advice and support/ mentoring for our service partners and mechanics
- Ensuring optimal customer service
- Taking part in commissioning and handover of new and used equipment
- Instruction and training of operating personnel
- Participating in the development and modifications of systems in all phases of the life of the project in compliance with technical objectives, costs, time and quality
Impressions of our daily business
Possible competencies you will use in this area section:
- Deep industry and product knowledge in the fields of electrics, electronics, mechanics, hydraulics, industrial design and control technology depending on the assigned business area
- Completed vocational training, high school diploma or recognized technician/mechanic designation
- If possible working experience in the role as service technician (repairing and maintening)
- Good problem-solving and diagnostic skills of moderate to complex issues
- The ability to work independently and make decisions with minimal supervision
- Willingness to travel
- Good English language skills, every additional language is highly welcomed
- Customer focus and competent appearance in front of the customer