Right to cancel purchase agreements
You have the right to cancel this purchase agreement within a period of fourteen days; you do not have to provide the reasons for this cancellation. The period for the cancellation of a purchase agreement is fourteen days of the date at which you or a third party designated by you who is not the shipping agent have/has accepted the goods.
In case of a purchase agreement involving multiple goods which you ordered in one order and which are delivered separately, the cancellation period commences on the date at which you or a third party designated by you who is not the shipping agent have/has accepted the last item.
In case of a purchase agreement involving one item in multiple separate shipments or units, the cancellation period commences on the date at which you or a third party designated by you who is not the shipping agent have/has accepted the last separate shipment or unit.
In case of a purchase agreement involving recurring delivery of goods over an agreed-upon period of time, the cancellation period commences on the date at which you or a third party designated by you who is not the shipping agent have/has accepted the first item.
In order to exercise your cancellation right, you must notify us (Liebherr-Purchasing Services GmbH, Hans-Liebherr-Strasse 45, 88400 Biberach, fax: +49 (0) 7351 41 4978, e-mail: [email protected]) about your decision to cancel this purchase agreement by way of an unequivocal letter of intent (e.g., letter sent by mail, fax, or e-mail). You may, but are not required to, use the attached cancellation form template.
In order to meet the cancellation deadline, it is sufficient for you to send the notice on your exercising of the cancellation right prior to the expiry of the cancellation period.
Consequences of the cancellation:
If you cancel this purchase agreement, we shall refund any and all payments received from you, including shipping costs (excluding the additional costs incurred as a result of you selecting a delivery method other than the cheapest standard delivery which we offer), promptly and no later than fourteen days of the date at which we received the cancellation notice relating to this purchase agreement. For the purpose of repayment of such amounts, we shall use the same payment methods which you used in the original transaction unless anything to the contrary is explicitly agreed upon with you; under no circumstances shall we charge you any fees for such refund.
We may refuse to refund the respective amounts until the earlier of the date at which we have received the returned goods or the date at which you provide supporting documents substantiating that you have returned the goods.
You shall send back or hand over the goods promptly and, in any case, no later than fourteen days of the date at which you notify us about the cancellation of this purchase agreement. This deadline is met if and when you send the goods prior to the expiration of the fourteen-day period. You shall bear any costs directly incurred for the return of the goods.
You shall be liable for any impairment of the goods only when and if this impairment is the result of any handling by you not appropriate or reasonable for you to verify the material, features, and functionalities of the goods - End of Right of Cancellation -
Cancellation form template
If you wish to cancel the purchase agreement, we kindly ask you to fill in this form and return it to:
Liebherr-Purchasing Services GmbH, Hans-Liebherr-Strasse 45, 88400 Biberach, fax: +49 (0) 7351 41 4978, e-mail: [email protected]
I/we (*) hereby cancel the agreement on the purchase of the following goods (*)/service (*) entered into by me/us (*):
Ordered on (*)/ received on (*)
By
Surname, first name
Street, house number, postal code, city/town
Phone
Consumer’s/consumers’ signature(s) (only if submitted in paper format)
Date
___________
(*) Delete non-applicable information