Apprentice Parts Advisor, MiningAcheson, AB

Are you looking to build a career in the mining industry with a global leader in heavy equipment? Liebherr-Canada Ltd. is offering an exciting opportunity to join our team as a Apprentice Parts Advisor . This formal apprenticeship program is designed for individuals who are eager to learn, grow, and gain hands-on experience in parts operations.

As an Apprentice, you’ll receive mentorship from experienced professionals, develop skills in inventory management, customer service, and parts ordering, and play an important role in keeping our mining equipment running smoothly. This is more than just a job — it's a chance to start a long-term career with a company that invests in your success.

Start your future with Liebherr today.

Responsibilities

• Provide knowledgeable support to both internal and external customers regarding parts and components for heavy-duty mining equipment.
• Manage and dispense parts inventory, ensuring accuracy and availability to support maintenance and repair operations.
• Assist customers by identifying required parts, recommending companion items, highlighting current promotions, and offering insight into the full Liebherr product line.
• Handle incoming parts inquiries via phone, email, or in person, delivering prompt and professional service.
• Determine customer needs and recommend appropriate products or solutions based on their requirements and expectations.
• Offer alternative parts when necessary, considering factors such as cost, availability, and specifications.
• Accurately process transactions including orders, quotes, and returns, ensuring all documentation is complete and correct.
• Maintain detailed records of customer interactions, including inquiries, issues, and resolutions.
• Conduct regular cycle counts and support monthly and annual inventory counts to maintain inventory accuracy.
• Process core returns according to Liebherr standards, ensuring correct classification and program compliance.
• Perform other related duties as assigned to support the efficiency and effectiveness of the parts department.

Competencies

• 1+ year of experience in a parts-related environment such as a warehouse, dealership, or service center
• You are able to effectively communicate detailed and complex information in a clear and concise manner
• You are self-motivated with the ability to work alone, unsupervised for extended periods of time
• Fully proficient with computers and Microsoft Office suite
• You have strong attention to detail and take pride in delivering accurate, high-quality work
• You demonstrate a willingness to learn and apply new skills in a fast-paced, technical environment

Our Offer

• Competitive wages with overtime opportunities available (premiums & allowances for select roles as well*)
• Extensive benefits with employer paid premiums after 90 days
• Paid vacation starting at 120 hours PLUS 48 hours of dedicated sick time
• 6% employer RRSP matching
• Learning expenses & tuition reimbursement
• Paid mileage from your residence to school
• Paid examination preparation
• EI top-up while attending trade school
• $3000 annual allowance for continuing education
• Liebherr tool kit program elegibility and $1000 annual tool allowance
• $600 annual boot allowance and $400 prescription safety glasses allowance
• Top of the line equipment
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Mauricio Sanchez.

One Passion. Many Opportunities.