Service Administrator, MiningAcheson, AB | Job ID 73389

Join our dynamic mining administration team and take charge of ensuring smooth and efficient operations within our Service department. You'll handle key tasks such as preparing and distributing correspondence, managing work order processes, facilitating service communication, and organizing files and supplies. Become an integral part of our mining team and make a real impact every day!

Responsibilities

• Manage work orders, ensuring accurate opening and closing while maintaining precise records of labor, parts, sublets, lubricants, shop supplies, cores, and parts credits. Invoice completed work per company policies and KPIs.
• Assist in the preparation and administration of warranty claims.
• Prepare and process requisitions and purchase orders for supplies, equipment, and services.
• Coordinate planning dates for rental equipment.
• Provide daily status updates on all open work and schedule adjustments.
• Code vendor invoices for accounting purposes.
• Assist technicians with parts ordering for jobs.
• Provide customers with information about machines and service work as requested.
• Track work order status and initiate the invoicing process.
• Issue Proforma and final invoices to customers and request purchase orders.
• Enter time for payroll and manage customer time entries using their systems.
• Perform other duties as required and assigned.

Competencies

• Occasional travel to Fort McKay 1-2 per year.
• High school diploma or equivalent required; Business Administration Degree or equivalent is a plus.
• Previous experience in administration, purchase orders, and customer service is an asset.
• Strong organizational skills and excellent customer relations.
• Dynamic team player with a positive attitude.
• Ability to interact effectively at all levels of the business and with customers.
• Proficiency in Word, Excel (MS Office package).
• Experience with systems such as Baan or SAP is beneficial.
• Detail-oriented with strong organizational, verbal, and written communication skills.
• This position follows a Monday to Friday schedule, office environment 5 days per week.

Our Offer

• Competitive wages
• Extensive benefits with employer paid premiums starting day 1
• Hybrid work opportunities for select roles*
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• International training & development work opportunities for select roles*
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Mauricio Sanchez.

One Passion. Many Opportunities.