Technical Manager - Construction MachinerySydney | Job ID 73283
- Job ID 73283
- Division Liebherr International
- Organization Liebherr-Australia Pty. Ltd.
- Area of employment Sales
- Country Australia
- Entry level Professionals
- Type of contract full time
Reporting to the Head of Customer Service, you will be responsible for the day-to-day service operations. You will lead an experienced team of technicians in delivering high quality service and after sales support whilst identifying opportunities in the market for further growth. This dynamic role is suited for someone with extensive experience in the industry who is both motivated and customer focused.
Key Responsibilities
- Manage Service team and workload.
- Provide advice and guidance to technicians and customers.
- Manage financial responsibilities for the Service department.
- Maintain and develop long-standing professional relationships with new and existing customers.
- Pursue new and existing service sales opportunities.
- Coaching and development of Service Team
- Ensure behaviour is consistent with business values and expectation/s.
- Work constructively to deliver the strategic goals
About You
- Team leadership experience
- Ability to understand technical concepts and have experience with Liebherr Crawler Cranes and related equipment
- Shows capability in creating a sense of partnership and forging strong relationships.
- Ability to manage departmental P&L’s, quotes, WIP & invoicing; and to identify areas for improvement or additional business opportunity.
- Good communication and negotiation skills
- Hold a current driver’s license.
Our Offer
Benefits
- Global Company – Job Stability
- Technical Training and career progression opportunities
- Work life balance benefits, including 5 days bonus leave days, paid parental leave, early access to LSL
- Corporate Health Insurance Discount
- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi-Fi, Rebel Sport etc
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work, and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.
Closing Date:
29th July 2024
Contact:
Rachel Davidsen
Senior HR Business Partner
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rachel Lee Davidsen.
One Passion. Many Opportunities.