Inside Sales Coordinator - Used EquipmentNewport News, VA

The Inside Sales Coordinator - Used Equipment will administer the sale of used equipment, used attachments and aged inventory by following LUS’s Used Equipment Process. In addition, will assist the Inside Sales team which supports the Regional Business Managers, Dealer Sales Representatives and National Account Managers by providing machine, attachment and retrofit quotations. Will provide the sales documentation required by Central Administration to process purchase orders received from Dealers and National Accounts using standard machine quotations and margin calculations provided by Product Management. The Inside Sales Coordinator – Used Equipment will interface with Central Administration for purchasing of inventory from Liebherr factories for Dealer Sales and stock.

Time spent on Used Equipment activities and Inside Sales activities will be split approximately 50/50.

Responsibilities

• Administer the sale of used equipment, used attachments and aged inventory by following the procedures outlined in the Used Equipment Process.
• Interface with and assist the Regional Business Managers, Dealers and National Account Managers with quotations, LIAS builds and machine availability.
• Review the accuracy of purchase orders to ensure they match the quotation and LIAS build.
• Update the margin calculation sheet to reflect terms of sale; ensure that all documentation follows LUS-EMT policies and Signature Rules.
• Upload required sales documentation into the Order Processing database for all machines, attachments and retrofit kits that are sold
• Provide updates on machine orders, loose attachments orders and retrofit sales kit orders.
• Prepare quotes for non-pipeline machines and attachments in LIAS. This is limited to minor modifications to the pipeline specification.
• Consult with Product Management for special machine configurations and machines that require a Factory Consult Request (i.e. machine specifications that are not available in LIAS or unique configurations).
• Consult with Product Management for attachment size recommendations (buckets, shears, clamshells and grapples) and 3rd party attachment quotations.
• Interface with Product Management and Central Administration for the purchase of machines and attachments for LUS stock in-line with LUS-EMT stocking policies.
• Interface with Warranty Department and Central Administration for the purchase of Factory Extended Warranties. This involves creating the LIAS build for the required warranty and uploading the Warranty PO, Warranty Quote and LIAS number in Order Processing so Central Administration can order the warranty.
• Supports the effectiveness of the Dealer Portal by keeping sales support information current.
• Provide backup support to Inside Sales Coordinator–LES Stores, as needed.

Competencies

• Education and Experience: A combination of related education and experience equivalent to an Associate's degree and 2 - 4 years of experience in similar or related job function.
• Ability to communicate with all levels of staff inside and outside LUS-EMT in verbal or written format.
• Possess sound judgment and high integrity with ability to perform duties in field assignments ranging from dealer locations to customer job sites.
• Proficient in PC based word processing and spreadsheets.
• Proficient in MS SharePoint and MS Teams.
• Should have poise and confidence when speaking and presenting to groups
• Ability to work independently and as part of a team.
• Strong administrative and organizational skills.
• Detail-oriented, including accuracy with numbers.
• Ability to prioritize and manage multiple priorities.
• Travel domestically and internationally < 5% of the time.
• Ability to obtain and maintain a valid driver’s license and passport.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Referral Bonus: Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Melissa Silva.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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