National Service ManagerSydney

About the Role

Liebherr-Australia Pty Ltd Maritime Cargo and Construction Division is seeking an experienced National Service Manager for our Australia and New Zealand operations, based out of our Sydney branch in Erskine Park. Reporting through to the Divisional Manager, you will lead an experienced and dynamic team delivering high quality customer service support and managing the day-to-day service and parts operations whilst identifying opportunities for further growth.

This opportunity is best suited to an individual with experience in the industry and is both motivated and customer focused.

Key Responsibilities

• Develop and deliver the strategic goals for Service and Parts operations
• Provide leadership and direction (Field Service Technicians, Parts and Administration)
• Profit and loss responsibility
• Maintain and develop capability that supports effective delivery of service
• Establish and maintain long standing relationships with new and existing customers.
• Plan, implement and monitor continuous improvement initiatives
• Maintain implemented safety standards and ongoing safety culture
• Pursue new and existing service sales opportunities
• Coach and develop Service Team

About you

• Experience in a service management role within the Construction Equipment or Crane industry
• Technical knowledge of Cranes, Foundation Equipment or similar
• Tertiary qualifications in a business-related discipline, with a focus on management or leadership will be highly regarded.
• Capable in creating a sense of partnership and forging strong relationships.
• Ability to manage departmental P&L’s, quotes, WIP & invoicing; and to identify areas for improvement or additional business opportunity
• Good communication and negotiation skills

How to Apply

Please apply via the link below.

Rachel Davidsen - Senior HR Business Partner

Applications close COB 30th November 2024

Candidates are advised that interviews may commence before closing date.

Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rachel Lee Davidsen.

One Passion. Many Opportunities.