Technical AdvisorSingapore | Job-ID 74215

The Technical Advisor will provide customer service and support to LSI Tower Crane customers along with LSI TC Service Engineer and Manager. The successful incumbent will act as the first point of contact for all technical questions, inquiries and problems related to the equipment, with an objective to troubleshoot with first step resolution.

What You Can Expect of the Job

• You’ll coordinate with internal and external party to dispatch workers, work crews, equipment, or service vehicle to appropriate location according to customer requests, specifications or needs, using relevant Apps and Website or phone call.
• You’ll provide technical information and documentation to sales, service, customers and training.
• You’ll supply internal and external customers with detailed information regarding crane operation and functions.
• You’ll prepare technical reports, spare parts proposals, and assist and co-ordinate all technical matters between the division and customers.
• You’ll contact customers to respond to inquiries or to notify them of modifications, investigation results and any planned adjustment.
• You’ll analyse problems and propose/implement detailed technical solutions.
• Any other task as assigned.

What We Expect of You

• At least five years of related experience in repair and maintenance of relevant equipment; or equivalent combination of education and experience.
• Diploma in Electrical Engineering or Mechatronics and expert knowledge of hydraulic, electrical and mechanical system is of advantage.
• Ability to read, interpret and elaborate the schematic logic and control drawings functionality in a simplified manner. Experience with PLC controls of cranes system is of advantage
• High level of professionalism, and ability to multi-task while completing work in a competent and professional manner.
• Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings.
• Good analytical skills and ability to read, interpret and explain schematic, work independent and possess initiatives
• Strong communication skills – ability to share complex information in clear and concise manner.
• Valid driver’s license is required (minimum class 3 driving license)
• Able to travel overseas

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Kok Hau Xuan Brandon.

One Passion. Many Opportunities.